Debt Review Process - Only 6 Simple Steps

What Happens Next?

Once we have received all the above information we capture it into our computer system and it will be uploaded within 24 hours (weekdays).  On the same day we then inform your creditor/s that we have received instructions from you to assess your current financial situation and we simultaneously request them to provide us with the current outstanding balances on your account/s. (Please note our system has the contact details for all the registered credit providers so you do not have to provide these details).

From this point onwards the creditors cannot take legal action and the phone calls will stop (allow for 5 – 10 working days for all creditors to update their own systems). The Creditors now have 5 working days in which to provide us with the required information. Should they fail to do so we send them a reminder allowing another 10 working days in which to respond. Once we have received the necessary information from the creditors we upload the information onto our system as well. Should the Creditors continue to harass you with telephone calls, e-mails or sms’, kindly obtain all their contact details and advise the office thereof or provide them with our contact details re settlement of the matter.

When we reach this point some 2 – 3 weeks after starting the process we contact you and make arrangements for a full consultation. This we do at a place and time convenient to you in order for you not to have to travel to our offices. During the consultation we explain the full debt review process to you, we work through your budget again to make sure we understand all aspects thereof fully and we calculate and explain the assessment process to you.

All completed forms need to be forwarded to Debt Close via e-mail or fax:

E-mail: info@debtclose.co.za

Fax: 086 6055721

087 813 0432

086 605 5721

info@debtclose.co.za